Refund policy

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At Travio, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

Returns are accepted within 7 days of receiving your order.

Items must be unused, unwashed, and in their original packaging.

Products showing signs of use, damage, or alteration may not be eligible for return.

Customers are responsible for return shipping costs unless the product received is defective or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Shipping charges are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or refund as appropriate.

Order Cancellations

Orders can be canceled within 12 hours of placement. Once an order has been processed or shipped, cancellation requests may not be possible.

For any return, refund, or exchange inquiries, please contact us:

Brand: Traveo

Email: travio225@gmail.com

WhatsApp: +91 9846743959