Shipping policy
Thank you for shopping with Traveo. We are committed to delivering your order as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation and shipping update via email or phone once your order has been dispatched.
Shipping Time
Estimated delivery times:
India: 5–12 business days
International Orders: 10–25 business days (where available)
Please note that delivery times are estimates and may vary due to courier delays, customs clearance, weather conditions, or high order volumes.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Free shipping promotions may be offered on selected products or orders.
Order Tracking
Once your order is shipped, tracking information will be provided whenever available. Customers can use the tracking details to monitor their shipment's progress.
Incorrect Address Information
Please ensure that your shipping information is accurate when placing an order.
Traveo is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping details provided by the customer.
Lost or Delayed Shipments
If your package appears delayed beyond the estimated delivery period, please contact us. We will work with the shipping carrier to investigate the issue and provide updates.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the product and packaging so we can assist you promptly.
Customs and Duties
For international orders, customs duties, taxes, and import fees may be charged by local authorities. These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Brand: Traveo
Email: traveo225@gmail.com
WhatsApp: +91 984676743959